Archive for the ‘Apple’ Category

21.5″ iMac screen bezel damage and misalignment

Wednesday, December 16th, 2009

I recently reviewed the all-new 27″ iMac for Computer Active Magazine and was pretty impressed. I certainly didn’t experience any of the screen issues that are getting all the headlines. On the back of that, I recommended my brother get the 21.5″ version of the new iMac. Which was a mistake…

The first one suffered a damaged bezel, around where the black of the screen meets the aluminium ‘chin’. A one off I thought. Not so. To cut another long (but dull) story short, he has now had FIVE models delivered and all of them either had bezel damage or the black surround wasn’t aligned properly against the silver ‘chin’. Not what you’d expect when you’re dropping the best part of a grand on a system.

Despite Apple support team acknowledging the issue, they have ultimately refused to go any further to resolve the issue and instead provided a full refund. So instead, he’s going to plump for one of the previous generation models on the Apple refurb store.

However, with everyone shipped suffering some obvious defect or another I am amazed I’m not hearing any grumbles about this on the net. No one else had a squiffy screen on their new 21.5″ iMac?

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Wired Apple Magic Mouse?

Wednesday, October 21st, 2009
Bluetooth only and AA battery powered

Bluetooth only and AA battery powered

Like many Mac users I’m looking forward to trying out the new Apple ‘Magic Mouse’. I’ve never been a fan of the previous (now renamed) ‘Mighty Mouse’. However, I’m sure I’m not the only one who’d like to see a wired version available rather than the Bluetooth (AA battery powered) one released so far. As good as it looks, at £55 it’s a third of the way towards an altogether more useful input device like a Wacom Intuos 4 (albeit the small size one).

Anyone else holding out for the wired version?

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iPhone 3GS review

Friday, June 19th, 2009

Worth it or not? That’s the question most people are pondering given the high upgrade cost if they already have a contract iPhone 3G here in the UK. Perhaps the most economical option is to sell the existing iPhone 3G and buy a 3GS on Pay As You Go, which is the option I plumped for…

Queues outside my local O2 store this morning were a fraction of those last July when the 3G was released. Within half an hour I was walking away with the white 16GB 3GS iPhone.

Setup was ludicrously simple affair, insert old SIM, activate in iTunes and then restore from previous back up (I had no problems restoring from my 3G backup). Within about 5 minutes all my settings, email accounts, text messages etc were transferred. It was then just a matter of synch-ing my apps to get them all over onto the new phone. So, after a few hours, here are my initial impressions:

Speed
It’s faster, of that there is no doubt. Everything is snappier from contacts to launching email and apps. There’s none of those occasional pauses in text messages and the like whilst you wait for the screen to catch up with your inputs. Safari (web browsing) is infinitely faster, not loading the pages, (as obviously that is connection dependent) but navigating the page, zooming in and out etc is instant and effectively faultless now. For users who surf the net a lot on their iPhone, this is likely to be big selling point. You soon get used to this though so if it was just the speed increase in this new iteration, it would be hard to recommend upgrading to all but a select few. Thankfully it’s not.

Camera
The camera is a considerable improvement. The picture quality is far better than the 3G. The touch auto focus/exposure works great for quick snaps and the images don’t have the same graininess that all my 3G images seemed to suffer. A built in LED flash would have been nice (and I’m sure the engineers considered this but discounted it eventually for some reason).

Video recording
Brilliant. This was the one feature of the N95 I have missed since using an iPhone as my primary handset. What’s more, video recording on the 3GS is easier and better quality than on any other phone I have used. The sound quality deserves special mention. It really is superb. That said, iPhone 3GS video is only 640 x 480 resolution @ 30 frames per second (although early reports suggest the iPhone 3GS uses a Samsung branded system-on-a-chip (SoC) featuring a multi-format codec with untapped HD video playback and capture capabilities). However, even with a lower resolution than a Flip (or similar), coupled with the built in editing capability the iPhone 3GS arguably eliminates the need for any other portable video camera for impromptu recording.

Voice recognition
I’ve seen many initial reviews critisise this feature but I’ve found it quite brilliant. Even with my regional UK accent I’ve had no problems calling people from my phone book, even the Indian names amongst them (which I’d anticipated it may have struggled with). This feature alone is going to make it worthwhile for me. Being able to dial in the car this way is a major bonus. I just hope everyone finds the voice recognition as accurate. Here’s two tips I’ve picked up already:

  1. You can initiate voice commands even when the iPhone 3GS is locked. Just hold down the Home key and the Voice recognition screen appears. Nice.
  2. For any names it struggles with, edit the contact entry to the full name. For example, change ‘Simon’ to ‘Simon Frain’. Saying the full name provides far greater accuracy.
  3. ‘Play songs by’ is an incredibly powerful way of selecting songs in the iPod. It saves you selecting an album as it selects all songs by that band. E.g. “Play songs by the Prodigy” means just that, the first Prodigy track starts playing but only Prodigy songs are selected so when I skip forward or back, I still only get songs by The Prodigy. Amazing!

Digital Compass
This, when coupled with Google Maps, is a revelation. Tap the ‘locate’ cross hairs once in Maps to find your current location and then tap it again to add the digital compass. What looks like a torch beam appears and as you turn the map orientates with you. It’s very smooth and very accurate. I’m never going to get lost mountain biking again (fingers crossed). If you spend any amount of time visiting new cities etc you will find this a major help - as long as you don’t get mugged using it!

Screen coating
The 3GS enjoys a new screen coating, aimed to minimise finger prints on the touch screen. I found these prints diminished considerably on the iPhone 3G by adding an InvisibleSHIELD (it’s a transparent film that, with a little patience, sticks to the phone) but without it, there were always paw prints. The 3GS is a little better and keeping prints at bay but I’ve found it the least impressive of the new features. Whilst the prints certainly wipe off quicker it’s not a massive difference.

iPhone 3GS Headphones
The iPhone 3GS gets new headphones as standard. The headphones that shipped with the iPhone 3G had a button built in that let you click once for pause, twice to skip a track or three times to skip back a track. That functionality remains but the iPhone 3GS headphones also include a volume up and down button so you no longer have to reach in your pocket when you want to adjust the volume. A minor change but a welcome one.

Battery
Watch this space, not been using it long enough yet to establish the difference.

Worth it?
Yes, even at this early stage I believe so. The features that have been added, along with OS 3.0 mean that some of the last ‘but it hasn’t got…’ arguments are now redundant. For many it’s a big upgrade cost and that’s certainly a consideration. If you don’t use the camera or Google Maps much you could also argue for waiting till your contact runs out. However, if you’re looking for an all-in-one device that is that best mobile email, music player and video recorder available, stump up the cash and go for the iPhone 3GS.

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Augmented reality - possible with the iPhone 3GS

Wednesday, June 17th, 2009

Check out this video for ‘Layars’, an augmented reality application.  This application isn’t available for the iPhone 3GS yet but expect something similar (or a port of this) within months. An ‘augmented reality’ application, in simplistic terms, takes what you view on your phone camera and overlays information as you pan about. Whilst much of the information is determined using your current GPS co-ordinates, without a digital compass the panning would be hard (arguably impossible) to pull off.

Anyway, it’s easier to watch the video than read my explanation. Whilst some scoffed at Apple’s inclusion of a digital compass in the iPhone 3GS, this preview alone pretty much convinces me it was a smart move…

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TECH: Why iPhone under-performs in the UK: still no PAYG…

Sunday, July 6th, 2008

So O2, have decided not to launch the iPhone 3G on PAYG on the 11th July. It’s a terrible decision, which only goes to explain why the iPhone is performing so badly against Apple/O2’s expectations.

The facts seem self evident: more people want PAYG than pay monthly. More succinctly, they want the iPhone device, not the O2 monthly deals. This isn’t because O2 is offering bad deals - simply because people are locked to other networks, or have other factors that effect them from switching to O2 (free broadband with their existing provider for example).

The abundance of unlocked current generation iPhones only proves to illustrate this point. The answer, for O2, Apple and the UK at least is simple: make the iPhone available on PAYG. By holding the iPhone 3G back, it appears that O2 are simply praying on a select few’s desperation to get their hands on the device - even if it means signing up to another contract. The resultant scenario should be obvious…

To quote Abraham Lincoln: “You can fool some of the people all of the time, and all of the people some of the time, but you can not fool all of the people all of the time.”

With O2 holding back the PAYG model the majority of people will do one of two things: simply wait, or lose interest in the iPhone 3G altogether…

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TECH: Have Apple and O2 done enough to tempt you yet?

Wednesday, February 6th, 2008

Since this post we’ve already seen talk plan increases for the iPhone: both extra minutes and extra texts. Also any user grumbles about the 8GB storage size of the iPhone have now also been addressed (you can stump up even more cash for the 16GB model). However, it still seems likely that once the effects of those strategies starts to wane there will be an inevitable price down (whether subsidised by O2 or not).

With Apple’s self imposed ‘10 million sold world wide’ target to meet, Apple and its partners will have to stimulate purchases each and every month along the way to hit that figure.

Sadly it isn’t just cost that is limiting uptake. There are well documented reception complaints and no real alternatives to the glacial surfing speeds of Edge/GPRS. However rumours circulating at present suggest Apple and its partners may opt for country wide Wi-Fi rather than 3G to solve this problem.

The iPhone - beautiful and revolutionary as it is, still suffers from a few thorns in its side. Thorns that would be easier for users to suffer with a choice of contracts/providers or a cheaper handset price?

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TECH: UK iPhone: Something’s got to give.

Monday, January 14th, 2008


Almost a year ago to the day, Apple head-honcho, Steve Jobs revealed the iPhone publicly for the first time. The Macworld crowd was largely astounded seeing the iPhone in action for the first time. However, a year on, as impressive as the iPhone was and is, something perhaps still needs to change to see it widely adopted in the UK.

I don’t believe the technical shortcomings of the iPhone are a problem. It’s never possible to make a device that is all things to all people. The iPhone ‘niggle list’ is well documented and usually includes these minor grumbles: poor camera specification (2 mega-pixel), no MMS messaging, lack of voice recording, no 3G support and no GPS. Whilst some of these problems are set in stone (camera quality for example), others are easily addressed in a future software update; don’t be surprised if tomorrow’s Macworld keynote address by Mr Jobs doesn’t cater for some of these issues.

Nor is the iPhone’s UK problem one of desire. The device itself is revolutionary. Virtually anyone can pick up an iPhone and browse through the features in genuine wonderment. It’s usable; the interface, for a mobile phone, is light years beyond the clunking, ugly and intuitively convoluted experience of Symbian (and the like) phones. The feature set and its execution, even without the promised 3rd party application support, is also hugely impressive. It would take an extremely cynical person indeed to spend a few hours playing with an iPhone without being in the least bit impressed. And that is without mentioning the slender chassis of the iPhone and its genuinely usable touchscreen technology.
Nor is the UK iPhone problem one of availability or marketing. Apple has done a great job of getting the iPhone ‘out there’ and into public consciousness. You can also play freely with one in any Carphone Warehouse or O2 store throughout the UK. I would venture anyone with a passing interest in the device has managed to get their hands on one.

The problem is more fundamental. It is price. UK customers simply won’t put their hand in their pocket and shell out £269 for a phone with a £35 per month, 18 month-long contract. Speak to any O2 or Carphone warehouse representative and they’ll tell you the same thing. People want the device, they just won’t pay for it. I spoke to Carphone Warehouse staff at the weekend and the message was clear “Most people have already got iPods so people would rather get a free phone”. And whilst competitive devices like the Nokia N82, N95 8GB etc fail in the slick execution stakes, they more than make up for it in feature set. Such devices boast 5 mega-pixel cameras, GPS built in and 3rd party applications and unlock potential without the threat of ‘bricking’. What’s more, these other devices, on like-for-like tariffs are free. Is Apple arrogantly ignoring the most essential feature for the UK market - value?

Regardless of personal opinion, the next few months will be telling. Will Apple/O2 concede on iPhone/tariff price in the UK to gain some market share and installed user base? Or steadfastly refuse on principle? It certainly presents an interesting conundrum. Especially as Apple stands to make as much back, revenue wise, in related sales (music and film downloads from iTunes for example) as from the margin of the device itself.

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